Question 1

Are there any examples?

Accepted Answer

Yes, we have them for both API queries & visual examples of searches on our web platform. Example API queries and responses are on our documentation page: https://docs.onchain.industries/endpoints/query-one/. Examples of searches on our web platform are available on our website: https://www.onchain.industries/example.

Question 2

How do credits work?

Accepted Answer

We made it simple. One search equals one credit.

Question 3

How do subscription tiers work?

Accepted Answer

There's 3 subscription tiers. The Standard plan for £9.99 per month, the Professional plan for £14.99 per month, & the Expert plan for £19.99 per month. Visit our pricing page to see features offered in each plan. https://www.onchain.industries/pricing

Question 4

What happens if I don't use my credits?

Accepted Answer

Credits do not expire. So, if you still have credits at the end of a subscription cycle, they'll carry over to the next cycle.

Question 5

Does the API consume more credits?

Accepted Answer

No. The API consumes the same as a search on our website.

Question 6

How can I access the API?

Accepted Answer

API access is available on all subscription plans. Navigate to your account settings and select "API Keys". Click on "Generate New Key" and assign a label to the key. Copy the generated API key for later use.

Question 7

I ran out of credits, do I need to wait until next month?

Accepted Answer

No. You can immediately buy more credits if you run out.

Question 8

If I search the same thing twice, do I get charged?

Accepted Answer

Yes. Each search will consume one credit, even if you search for the same thing twice.

Question 9

What is my subscription cycle?

Accepted Answer

Subscriptions are based on a 30-day cycle.

Question 10

How do I change or cancel my subscription?

Accepted Answer

Visit your account page by clicking on the "my account" button. There you will see options to cancel, upgrade or downgrade your subscription: https://www.onchain.industries/account/subscription

Get in Touch

Get in Touch

Get in Touch

Got questions? We've got answers.

Got questions? We've got answers.

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Can I schedule a meeting?

How do I submit feedback or make a complaint?

Do you offer live chat support?

Can I send you an email?

How can I stay updated on company news and promotions?

Can I schedule a meeting?

How do I submit feedback or make a complaint?

Do you offer live chat support?

Can I send you an email?

How can I stay updated on company news and promotions?

Can I schedule a meeting?

How do I submit feedback or make a complaint?

Do you offer live chat support?

Can I send you an email?

How can I stay updated on company news and promotions?

Accelerate Investigations with Web3 Open-Source Intelligence

Accelerate Investigations with Web3 Open-Source Intelligence

Accelerate Investigations with Web3 Open-Source Intelligence